The Hilton Family

The gameplay varies depending on the chosen role. For housekeeping, players clean rooms, put furniture back in place, open curtains, vacuum carpets, and remove redundant hangers from closets. In food & beverage, they greet customers, serve drinks and food, and manage orders on a computer. The player must also consider the temperature of dishes to avoid serving cold plates. Guest service involves checking in customers, answering questions, booking rooms, restocking items, and reporting engineering problems. Engineering mode involves fixing appliances, unclogging toilets, replacing bulbs, and responding to walkie-talkie messages for sudden problems.