The gameplay is varied, allowing players to switch between a top-down mode for overall management, a third-person mode to explore the zoo on foot or using a buggie, and a first-person perspective for some activities and taking photographs while exploring. The game also features different modes, including Training mode (ten missions), Freeform mode (no pressure for money or research), and Campaign mode (twenty levels with long-term goals). Up to four players can work together simultaneously in these modes to build and maintain the zoo.
By doing well, experience is gained to level up (zoo fame) and access new possibilities. Many animals and structures need to be researched before they are used (only one at a time), and then they can be used in the zoo. The game also features a wide range of animals, including over 100 species, each with multiple varieties and different characteristics.