Shining Force II is a strategy/RPG hybrid with cartoon-like graphics. The game has two main modes: exploration and battle mode. During exploration, players talk to townspeople, explore new lands, and progress through the plot. In battle mode, combat is resolved from a tactical point of view, with individual fights shown in close-up with animated characters.
The story follows the hero as he tries to save a princess, rebuild his hometown, and unite forces against his nemesis. Along the way, the hero meets new allies who can aid him on his journey. Some of these characters are only available by completing side quests. The game also features random battles that give the player's party a chance to gain experience and levels outside of set scenarios.
The game offers several difficulty levels and a configuration code that allows cheats, including controlling enemy units. Players can select their difficulty level when starting a new game, and use the cheats to make the game more accessible or challenging as desired.